Privacy policy

1. Data controller

The controller in the sense of the GDPR is:

2. General principles

We collect and use personal data of our users only to the extent necessary to provide a functional website and our content and services. Processing is generally based on the user's consent (Art. 6 (1) (a) GDPR), the performance of a contract (Art. 6 (1) (b) GDPR) or our legitimate interests (Art. 6 (1) (f) GDPR).

3. Server log files

When you access this website, our hosting provider automatically records the following data in so-called log files:

• (Truncated) IP address of the requesting device
• Date and time of access
• URL accessed and amount of data transferred
• Referrer URL
• Browser type and version, operating system

The legal basis is Art. 6 (1) (f) GDPR. Our legitimate interest lies in the secure and stable operation of the website. Log data is deleted after a maximum of 14 days, unless security incidents require longer retention.

Hosting: This website is hosted by All-Inkl GmbH / Kasserver (Germany). We have entered into a data processing agreement pursuant to Art. 28 GDPR with the provider.

4. Cookies and local storage

This website does not set any cookies and does not perform tracking of its own. If you consent to loading the Google Maps embed (see section 7), we store your consent in your browser's sessionStorage. This entry is automatically deleted when you close the browser tab.

5. Contact by email

When you contact us by email at info@aqua-scope.com or support@aqua-scope.com, the information you provide (email address, name, contents of the message) is stored to process your request. The legal basis is Art. 6 (1) (b) or (f) GDPR. We delete requests once they are conclusively handled, unless statutory retention obligations apply (e.g. under commercial or tax law).

6. LoRa-keys request form

The "Request LoRa keys" form (/en/support/lora-keys/) lets you receive the AppEUI and AppKey for your LoRaWAN device. The entered data (email and DevEUI) is sent directly from your browser to the backend fileadmin/php/lorakey.php on www.aqua-scope.com and processed there to verify the shop order and email the keys to you. The legal basis is Art. 6 (1) (b) GDPR (contract performance or pre-contractual measures).

7. Embedded Google Maps (with consent)

On our contact page we embed a map provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The map is not loaded automatically. A connection to Google servers is established only after you actively click "Load map". The following data is transmitted in particular:

• Your IP address
• Date and time of the request
• Screen resolution and browser information
• Referrer URL of the calling page

Google may transfer data to the United States. The legal basis for this processing is your consent under Art. 6 (1) (a) GDPR (in connection with Art. 49 (1) (a) GDPR for transfer to third countries). You can withdraw your consent at any time by closing the tab or clearing your browser session data.

For more information on how Google handles user data, see Google's privacy policy: https://policies.google.com/privacy.

8. External content and links

Our website links to external offerings, in particular our shop shop.aqua-scope.com and our documentation doc.aqua-scope.com. Some product images are loaded directly from the Shopify CDN and from the legacy website. When you access such content, your browser transmits the usual request information (in particular IP address and referrer) to those providers. We have no influence on their data processing; the respective providers' privacy policies apply.

9. SSL/TLS encryption

For security reasons, this site uses SSL/TLS encryption. You can recognise an encrypted connection by the "https://" in your browser's address bar and the padlock icon.

10. Your rights as a data subject

You have the following rights regarding personal data concerning you:

• Right of access (Art. 15 GDPR)
• Right to rectification (Art. 16 GDPR)
• Right to erasure (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to object to processing (Art. 21 GDPR)
• Right to withdraw consent (Art. 7 (3) GDPR)

To exercise your rights an informal message to info@aqua-scope.com is sufficient.

11. Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR). The competent authority is usually that of your habitual residence or of our seat (Estonia, Andmekaitse Inspektsioon).

12. Updates to this policy

We reserve the right to update this privacy policy to comply with current legal requirements or to reflect changes to our services. The policy in its current form at the time of your visit applies.